Editing your profile
Open your private edit link and change anything — allergies, medications, contacts. Save, and your public page reflects it right away.
Create or update a profileSupport
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LIFEKEY is built to be simple, but questions happen. Start with the common topics below, browse the FAQ, or reach out directly.
Common topics
Quick help for the usual questions
Lost your edit link
The private link is the only way to change a profile, so keep it in a password manager. If it's gone, check your history and messages — or create a fresh profile and share the new public link.
Recover a linkSharing it safely
Share the short public link freely — print it, save it to a lock screen, put it on a wallet card. Never share the long private edit link with anyone.
See how the two links workQuestions
The things people ask first
Do I need an account or an app?
No. You fill in a form, and you get two links back. Reading a profile is just opening a web page — there's nothing to download and nothing to sign into.
Who can see my medical information?
Anyone with your public link can read the profile — that's the point, so a responder can. We keep those pages out of search engines and browser caches, so they aren't discoverable; they're only reachable by someone you've shared the link with.
What if I lose my private edit link?
The edit link is the only way to change a profile, so save it somewhere safe — a password manager is ideal. If it's gone, you can always create a fresh profile and share the new public link.
Can someone change my profile?
Only with the private edit link. The public link is strictly read-only, so sharing it can never let anyone alter what it says.
Is it really free?
Creating a profile is free, and reading one always will be. Emergency information shouldn't depend on a subscription being paid up.
How do responders know to look for it?
Most people keep the public link on a phone lock screen, a printed wallet card, or a medical bracelet. It's the same habit as an ICE contact — somewhere a responder already knows to check.
Still stuck?
Reach a real person
If something isn't working or you have a question the FAQ doesn't answer, send us a note and we'll get back to you.
Email support@lifekey.app